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Blending eco-conscious living with an intuitive online shopping experience

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Brand
Green Nest
Year
2023
Scope of Work
Web Design
Product Design (UX/UI)
Brand Strategy
✱  Our Mission
Green Nest sought a striking online presence to showcase their eco-friendly products

Green Nest is all about making sustainable living easier. They offer high-quality, eco-friendly homeware and lifestyle products at accessible prices, aiming to bridge the gap for consumers seeking greener alternatives.  Green Nest prioritizes transparency and caters to a target audience who values both environmental responsibility and beautiful design.  In this project, I took on the challenge of crafting a visual identity & online shop that reflects Green Nest's core values.

✱  Design Process
From napkin sketch to launch day: here's how we made it happen!
Kick-off & Research

→  Platform Audit
→  Stakeholder Interviews
→  Literature Review

Define

→  NNG Guidelines
→  Legacy UI Evaluation

Ideate

→  Brainstorm
→  Sketching (x2)
→  Wireframes

Design & Iteration

→  UI Design
→  Interactive Prototypes
→  UX & IxD Specifications

Testing & Evaluation

→  Design Critique

Build

→  Visual QA

✱  Design Process
From napkin sketch to launch day: here's how we made it happen!
Kick-off & Research

→  Kick-off Workshop
→  Competitor Analysis
→  Team pitch & Discussion
→  Team Brainstorm Workshop
→  User Interviews

Define

→  User Requirements
→  Team Leads: MVP Scoping

Ideate

→  Sketching
→  Userflow Mapping
→  Wireframes

Design & Iteration

→  Data Structure Creation
→  Functional Specifications
→  High-fidelity Design

Stakeholder Review

→  Design Critique
→  Design Revisions

Build & Roll-out

→  Visual QA

✱  Design Process
From napkin sketch to launch day: here's how we made it happen!
Kick-off & Research

→  Team Workshop
→  CompetitorAnalysis
→  User Survey

Define

→  Brand Definition Workshop
→  Brand Framework
→  User Requirements

Ideate

→  Moodboarding
→  Wireframes

Design & Iteration

→  Visual identity Design
→  UI Design
→  Design System Creation
→  Functional Specifications
→  Brand Guidelines

Testing & Evaluation

→  Think AloudTesting

Build & Roll-out

→  Visual QA

✱  Design Process
From napkin sketch to launch day: here's how we made it happen!
Kick-off & Research

→  Kick-off Workshop
→  Metadata Analysis
→  PWA Technology Research

Define

→  Use Case Definition
→  Functional Requirements

Ideate

→  Team Brainstorm
→  Wireframes

Design & Iteration

→  UI Design
→  Interactive Prototypes

Identification of Financial Goals

→  Cognitive Walkthrough
→  Click Testing
→  User Questionnaire

Build

→  PWA Build
→  Visual QA

✱  Design Process
From napkin sketch to launch day: here's how we made it happen!
Kick-off & Research

→  Competitor Analysis
→  Social Media Analysis

Define

→  Content Requirements
→  Functional Requirements

Ideate

→  Moodboarding
→  Sketching
→  Wireframes

Design & Iteration

→  Visual Identity Design
→  UI Design
→  Design System Creation

Testing & Evaluation

→  Design Critique
→  Design Revisions

✱  Design Process
From napkin sketch to launch day: here's how we made it happen!
Kick-off & Research

→  User Interviews
→  Literature Review
→  CompetitorAnalysis

Define

→  Persona Creation
→  User Requirements
→  Product Scoping

Ideate

→  Brainstorm
→  Sketching
→  Journey Mapping
→  Wireframes

Design & Iteration

→  Visual Identity Design
→  UI Design
→  Design System Creation

Testing & Evaluation

→  Think Aloud Testing

✱  Design Process
From napkin sketch to launch day: here's how we made it happen!
Kick-off & Research

→  User Interviews
→  Literature Review
→  CompetitorAnalysis

Define

→  Persona Creation
→  User Requirements
→  Product Scoping

Ideate

→  Brainstorm
→  Sketching
→  Journey Mapping
→  Wireframes

Design & Iteration

→  Visual Identity Design
→  UI Design
→  Design System Creation

Testing & Evaluation

→  Think Aloud Testing

✱  Design Process
From napkin sketch to launch day: here's how we made it happen!
Kick-off & Research

→  Competitor Analysis
→  Literature Research (PET)

Define

→  Brainstorm
→  Functional Specification

Ideate

→  Sketching
→  Journey Mapping
→  Wireframes

Design & Iteration

→  Visual Identity Design
→  UI Design
→  Design System Creation

Testing & Evaluation

→  Moderated User Testing
→  Client Review

Build

→  Visual QA
→  Analytics Monitoring

✱ The Creative Journey
User interviews & competitor insights helped lay the foundations for an approachable brand

The user was at the forefront of this project from the very beginning.  Through a series of user interviews, I gained valuable insights into the diverse Green Nest customer base.  Their goals, needs and pain points were carefully documented, uncovering not only purchasing behaviours & brand preferences, but also attitudes towards eco-living. Competitive analysis provided further context, revealing a trend towards clean, minimalist design with natural colours and organic shapes. Interestingly, some brands, while prioritising eco-friendliness, came across as elitist & inaccessible. This insight would be crucial in shaping Green Nest's approachable & inclusive brand identity.

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User personas revealed key insights for creating an immersive, frictionless shopping journey

With this user-centered foundation established, I developed 3 distinct user personas, each representing a key customer segment. These personas informed the identification of core user requirements, which then fuelled the brainstorming of features & brand considerations. The visual identity began to take shape with explorations of leaf motifs & green colour palettes. Simultaneously, the shopping experience was brought to life through sketches & wireframes. User flows were meticulously mapped, prioritising conversion throughout the platform. Detailed notes on the design decisions behind these choices can be found within the annotated wireframes below!

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✱   The Solution
Green Nest's brand identity came to life with an earthy palette, a nature-inspired mark & organic typography

The final Green Nest visual identity stood out in the eco-conscious space with a calming earthy green and beige colour palette reflecting natural elements. The brand mark, a uniquecombination of leaf and nest, was designed for scalability across all platforms & doubled as a subtle yet impactful texture. Serif fonts throughout, chosen for their organic flair compared to typical e-commerce fonts & neutral-toned product images completed the picture, created a cohesive brand experience that emphasisesd nature & sustainability.

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Green Nest blended conversion optimisation & sustainability to create a delightful shopping experience

The final Green Nest ecommerce site embodied their new visual identity, utilising bold serif titles that evoked an organic feel & large, natural-toned product photos for an immersive shopping experience. Conversion optimisation was at the forefront, with features like quick-add functionality & prominent UI elements highlighting free shipping, discount codes, and user reviews. The responsive design ensured seamless interaction across devices, while additional features like local product sections, sustainability information for each item & robust safety features rounded out the user experience.

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✱  Client Testimonials

Happy clams

"She masterminded an entire refresh of our app & brand setting a foundation for design here at Muzz. Always focussed on finding the right balance between user & business needs.

I could always trust Laura to find the right solution for a particular design or user experience problem & one of the strongest designers I've worked with."

Andrew
CTO, Muzz

"Laura is quite simply amazing. Hugely talented and creative. Her take and revamp of our website UX is fantastic and she helped us to understand the logic and theory behind her suggestions. Highly recommended."

Steve
CEO, Sportank

"Laura's contribution to the design aspect of my mobile game was nothing short of remarkable.

Working alongside Laura has been an absolute pleasure. Her contributions have been instrumental in elevating the game's design to a new level."

Jack
Founder, Word Game Geeks

"She nailed the website looks exactly to my expectations. On top of that, she's also super fast & efficient... & thinks about other aspects of the web design. le. how people would convert, what attracts their attention etc.

Definitely give her a chance, and you'll be glad you got such a pro working with you."

Pavel
Founder, Reality Sims

"Love working with Laura! The attention and care to details makes me feel fully held with clear guidance and fully supported on our projects.

Look forward to future projects as well. Much gratitude!"

Viktoria
Love & Intimacy Coach

"Laura has a unique quality through her skills & professionalism in drawing out from the client exactly what they are looking to achieve. Then visualising this back to them with different options, so they have a choice.

I would recommend Laura anytime and every-time to anyone that is in need of such expertise, or design services."

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